CKM Response Form

Upcoming CKM Training Program

ELCINA - Centre for Knowledge Management
Intelligent Mind (IM)

Announces Online Training & Workshop Session on

Basic 7 QC Tools - Problem Solving Techniques

Date : 27th June, 2020

Timings:11:00 AM to 01:00 PM & 02:00 PM to 04:00 PM (Total 4 Hrs.)

Meant For

Quality Control Engineers and Supervisors in Production, Quality, Product & Process Design.

Problem Solving Techniques

The “Problem Solving Techniques” program will enable the person to identify, analyze & find appropriate solutions to problems leading to continual improvement in quality of all business & manufacturing processes using Basic 7 QC Tools.

Course Objective

To provide the participants the knowledge as per given below :-

  • Be able to understand concepts of Problem Solving and Improvement
  • Be able to understand various approaches of problem solving.
  • Understand application and method of application of Basic 7 QC Tools.

Course Content

  • Concept of Statistical thinking and Problem Solving through root cause identification technique by using 7QC tools and QC Story;
  • Basic 7 QC Tools with Examples :- Check Sheet, Histograms, Stratification, Scatter Diagram, Cause-and-Effect Diagram, Control Charts, Pareto Chart;
  • 8D, 5W-2H, QPCR Problem Solving Tools, these are being used by OEM Maruti, Honda, Ford
  • QC Story for Problem solving

Faculty : Mr. B. B. Gupta has a degree in Mechanical Engineering. He is a Lead Assessor for ISO9001/14001/45001/13485/ 13485/AS9100 and Lead Assessor for eSCM from Carnegie Mellon University USA. He is the First Assessor in the world in 2002 for IATF International Automotive Task Force to audit Automotive Component Manufacturers. He is now Managing Director of ASR Certification Services Pvt. Ltd. (Tech. JV with American Systems Registrar Michigan USA).

Mr.Mohan Kumar is a Mechanical Engineer and also has PGDBA in Operations.
He has a vast experience of 28 years in the field of Precision Manufacturing of Piston Rings, Auto Component Manufacturing of sheet metal parts, Steel Wheel Rims, Tube Mills, and Foundry etc.He has handled various responsibilities Senior Management level in the capacity of Manufacturing, QA, MR, Head QMS, Head MIS etc.
He has been involved in various projects of shop floor process improvements, has rich experience in handling and leading the manufacturing processes, and System implementation in line with the almost all OEMs of India etc.He has implemented and Coordinated Business Excellence and Manufacturing Excellence Activities .


Rs. 999/- per participant (inclusive of GST)


10% Discount to ELCINA Members or companies nominating 3 or more participants from same organization.

Registration:- Please Contact Rajesh Rawat (9911445890) / , Arman Taneja (9953906625) /


Pay through EFT / TT or draw your cheque as per details below:
Name of Bank : State Bank of India

Okhla Ind. Estate, New Delhi - 110 020
Branch Code No : 0727
IFS Code: SBIN0000727
Swift Code No : SBININ BB 248
Name of Beneficiary : Electronic Industries Association of India
A/C No: 10577022717