Privacy Policy

• The ELCINA website does not automatically collect any personal information—such as your name, phone number, or e-mail address—that could identify you individually. If personal information is requested, you will be informed about the specific purpose for which it is collected, and appropriate security measures will be implemented to protect your data.
• We do not sell or share any personally identifiable information provided voluntarily on the ELCINA website with any third party, whether public or private. Any information you provide will be safeguarded against loss, misuse, unauthorized access or disclosure, alteration, or destruction.
• We may gather certain technical information about visitors, such as Internet Protocol (IP) addresses, domain names, browser types, operating systems, the date and time of your visit, and the pages viewed. This information is used for site management and security purposes only. We do not attempt to link this technical data to the identity of individual users unless there is an attempt to compromise or damage the site.

Refund Policy

• Refunds are applicable only in case of cancellation of the event/program by the organizer.
• All registered participants will be informed via email in case of cancellation.
• Under normal circumstances, refunds will be processed within 30 working days from the receipt of the refund request.
• Deductions may be subject to :
  

  A non-refundable internet handling fee per ticket/registration, and 

  A non-refundable processing fee, if applicable.

Payment Data Privacy

• We do not collect or store your credit/debit card details
• All registered participants will be informed via email in case of cancellation.

For queries, email us at support@elcina.com.